One AI sales agent. Every channel.
Store chat, email, WhatsApp and Instagram DMs. It finds shoppers the right products, answers their buying questions and guides them to checkout, 24/7.
- 5.08 reviews on Shopify
- 50+Shopify stores
- 14 daysfree trial
Powered by Aurevia.io
$520.00Trusted by 50+ Shopify stores
See how Aurevia turns hesitation into action.
Explore how your AI sales agent helps at every step of the buying journey.
A shopper is browsing the new collection, looking for a wedding-guest dress.
Channels
One agent, wherever they message
The same catalogue, the same answers and one inbox for your team, across your store, WhatsApp, Instagram and email.
What merchants are tired of
The same complaints come up again and again in one- and two-star reviews of AI chat apps. Here’s how Aurevia handles each one.
“The bill jumped the month the chat limit ran out.” (1-star review theme)
One plan, billed through Shopify. Your usage is always on screen, and at the limit replies pause instead of running up a bill.
“It made up answers about my products.” (2-star review theme)
Answers come from your synced catalogue, policies and store pages. Correct one once and the agent uses it from then on.
“It broke my theme and left code behind when I uninstalled.” (1-star review theme)
It installs as a theme app embed, with no edits to your theme code. Uninstall it and it’s gone.
“Shoppers had to sign in just to ask a question.” (1-star review theme)
Shoppers open the chat and type. When they share an email, it lands in your Leads for follow-up.
“Setup took weeks, and it still wasn’t right.” (2-star review theme)
Live in about ten minutes. Products, prices, stock and policies sync from Shopify on their own.
Paraphrased from recurring themes in 1★ and 2★ reviews of AI chat apps on the Shopify App Store, October 2026. No app is named.
What merchants say
5.0The biggest thing Aurevia changed for us is how quickly customers get guided to the right product. People don't have to dig around or wait for a reply, and that has made the shopping experience feel much smoother.
Ask your store anything. Then let it help.
Ask Aurevia is a copilot inside your dashboard. It reads your conversations, products and orders, answers in plain English and proposes changes for you to approve.
Live on your store in about ten minutes
No developers, no theme edits, no training sessions.
Minute 1
Install from the Shopify App Store
One click. Aurevia adds itself to your theme as an app embed, with no code.
Minutes 2–5
Your store syncs itself
Products, variants, prices, stock, policies and pages are pulled in and kept up to date.
Minutes 5–10
Set the voice and the rules
Pick a tone, write when to hand off to your team, and go live. Change anything later.
Built on the best
The platforms behind every Aurevia conversation, and what each one does.
- ShopifyMade for ShopifyA Shopify App Store app. It installs as a theme app embed, bills through Shopify, and keeps your products, prices, stock and policies in sync on its own.
- AnthropicAnswers by ClaudeEvery shopper conversation is answered by Anthropic’s Claude models, and Ask Aurevia runs on them too.
- OpenAISearch and images by OpenAIOpenAI’s embedding models match shoppers to the right products and policies, and its image model creates product photos on request.
- AWSHosted on AWS in LondonChats, leads and tickets are stored on AWS in London (eu-west-2), encrypted in transit and at rest.
GDPR access and deletion requests arrive through Shopify’s GDPR webhooks. Aurevia Artificial Intelligence Ltd is a UK registered company, no. 16622049. Names and logos belong to their owners. Aurevia isn’t affiliated with or endorsed by them.
Questions merchants ask us
Something else? Talk to us
How long does setup take?
About ten minutes. Install from the Shopify App Store, let your catalogue and policies sync, set the tone and handoff rules, and go live. No code or theme edits.
What does Aurevia know about my store?
Your products, variants, prices and stock come live from Shopify, along with your policies and store pages. You can add your own documents and correct any answer, and the agent uses the correction from then on.
When does it hand a chat to my team?
When your handoff rules say so, or when the shopper asks for a person. Your team sees the full conversation, takes over from the dashboard or a phone, and can hand it back to the AI.
Which channels does it work on?
The chat on your Shopify store, email, WhatsApp and Instagram DMs and comments, all answered by the same agent.
Where is my customers' data stored?
On AWS in London, encrypted in transit and at rest. Data access and deletion requests come through Shopify's standard GDPR webhooks, and our GDPR page lists what we hold and for how long.
How much does it cost?
Every plan starts with a 14-day free trial with 500 messages and no card. After that, plans are billed through Shopify and priced by how many shopper messages the AI answers.
Put a salesperson on every page
Try Aurevia free for 14 days. No card, and you can cancel from Shopify any time.