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AI SaaS · Shopify App · 2025

Aurevia

Shopify merchants lose sales every day to abandoned carts, off-brand chatbots, and support queues no one has time for. Aurevia is the AI sales & support agent that fixes that — a merchant installs it in one click and it starts selling, answering, and recovering revenue around the clock. We built the entire product, end to end, on Django.

RoleFull product build
StackDjango
Timeline~12 months
PlatformShopify App Store
Aurevia dashboard — home

Great traffic. Leaky funnel.

Shopify stores were doing the hard part — getting people to the site — and losing them at the easiest part: the conversation. Shoppers left carts at checkout over last-minute questions. Support teams answered the same "where's my order?" dozens of times a day. Off-the-shelf chatbots sounded nothing like the brand they represented. And merchants had no visibility into where, in that whole journey, customers actually dropped off.

A sales rep that never clocks out.

We built Aurevia as a native Shopify App on Django — install is one click, and the app auto-syncs the store's products, discounts, and branding immediately. From there, merchants set the agent's tone of voice, colours and business rules, and feed it FAQs and product docs so its answers stay on-brand. Every capability below shipped because a merchant asked for it.

Pre-sale

AI Product Recommendations

Natural, personalised conversations that recommend the right product and lift average order value.

Pre & post-sale

Automated Support

Instant, context-aware answers 24/7 — no more waiting on support hours for a simple question.

Pre-sale

Cart Recovery

Detects exit intent, answers last-minute objections, and drops a one-click checkout link.

Analytics

Conversation Analytics

A dashboard showing what customers ask, where they drop off, and what to fix next.

Global

Multilingual Support

Real-time translation across 95+ languages, so the agent is never off the clock or off-language.

Sales ops

Lead Qualification & Handoff

Surfaces high-intent shoppers in real time, and hands off to a human agent with full context when needed.

Aurevia dashboard — product catalog and AI readiness
Aurevia dashboard — AI training and knowledge base
Aurevia dashboard — leads and live conversations

What merchants are seeing.

0%
AI-driven sales lift
0%
Purchases made via AI chat
0×
Return on AI investment
0%
Questions resolved by AI

Figures reported by Aurevia across its merchant base — including a 28% conversion lift for apparel stores, 31% more repeat-order revenue in beauty, 23% fewer returns in fitness & fashion, and an 18% AOV boost for supplement brands. Source: aurevia.io.

During last year's BFCM, a technical hiccup left one merchant with a 600-question support backlog — Aurevia's agent cleared the entire queue in minutes, without adding headcount.

Reported by Cabau Lifestyle, an Aurevia merchant

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