Most chatbots answer. Aurevia sells.

A chatbot waits for a question and points to a help page. Aurevia asks what the shopper needs, recommends from your live catalogue, puts it in the cart and follows up when they leave. Same chat bubble. A different job.

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Nine jobs of a sales agentOn a Shopify store
  • Answers questions around the clock
  • Answers only from your policies
  • Knows live stock and prices
  • Asks what the shopper needs
  • Recommends with a reason
  • Adds to the cart in the chat
  • Follows up carts left behind
  • Hands over with the cart attached
  • Reports revenue from real orders
Typical AI chatbot1 of 9 +3 partly
Aurevia9 of 9

Same shopper. Same question. Only one makes the sale.

A shopper on Linden & Wren, a demo fashion store, asks for a wedding dress. Watch what a typical chatbot does with it, and what Aurevia does.

A typical chatbot
Aurevia

Every moment of the sale, side by side.

The momentTypical FAQ botTypical AI chatbot Aurevia
The shopper isn't sure what to buyShows a menu or a link to the catalogue.Lists products that match the words they typed.Asks what it's for, then picks two or three with a reason for each.
A question about sizing, materials or stockOnly what's in the script.Reads your web pages. Can't see live stock, and may guess.Answers from your synced catalogue, stock and knowledge base.
They're ready to buySends them to the product page.Sends a link.Adds it to the cart inside the chat and opens checkout.
The cart is left behindUsually nothing.Usually nothing.A nudge in the chat, then a follow-up by email in your voice and on WhatsApp.
They need a personTakes a message.Hands over a transcript.Your team takes over live, with the chat and the cart on screen.
You check whether it workedChats handled.Messages and resolution rate.Revenue and orders it influenced, from real Shopify orders.
Where it talks to shoppersYour website.Your website.Store chat, email, WhatsApp and Instagram DMs and comments.
You need images for a launchNot its job.Not its job.Ask Aurevia makes them from a prompt, using your own product photos.

Typical behaviour of FAQ bots and general-purpose AI chatbots on Shopify stores. Individual tools vary.

More than a chat window, in one place.

Omnichannel

One agent on every channel

The same agent answers in your store chat, by email, on WhatsApp and in Instagram DMs and comments. One catalogue, one knowledge base and one inbox, so a shopper gets the same answer wherever they ask.

See every channel
Image generation

Campaign images on request

Ask Aurevia makes product and campaign images from a prompt, using your own product photo as the reference. Download it, or add it to the product. Each image uses 5 messages.

Meet Ask Aurevia

Store owners, in their own words.

  • “The biggest thing Aurevia changed for us is how quickly customers get guided to the right product. People don't have to dig around or wait for a reply, and that has made the shopping experience feel much smoother.”
    Masks & Capes · United States
  • “One thing I noticed is that it suggests related products naturally during conversations. We’ve had a few orders with extra items added, which is a nice bonus. Aurevia help increasing order value.”
    lotus beauty it · Italy
  • “The thing i like most is not even what I installed it for. Customers ask questions completely different to how we write our product pages. Seeing those conversations has helped us understand what people are really looking for”
    L1NK · United Kingdom
Read all 8 reviews on the Shopify App Store

See it live on your store

Install from the Shopify App Store, sync your catalogue and watch the first conversations come in. Free for 14 days.

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