A sales assistant on every page

The Aurevia chat sits on your Shopify store and helps shoppers while they browse. It recommends and compares products, answers sizing, stock and delivery questions from your own catalogue and help content, and adds to the real Shopify cart.

Start free trial Book a demo
Sales Agent
Online
Ask Aurevia
Powered by Aurevia.io

What you get

  • Recommends products

    Asks what the shopper needs, then suggests two or three products with a reason for each.

  • Answers questions

    Sizing, materials, stock, delivery and returns, from your synced catalogue and knowledge base.

  • Adds to the cart and opens checkout

    Shoppers add to the real Shopify cart inside the chat, and checkout is one tap away.

  • Compares products

    Two products side by side with a clear recommendation when a shopper can't decide.

  • Tracks orders

    Order status and delivery dates without a support ticket.

  • Hands off to your team

    When a shopper needs a person, your team joins the same chat with the cart and history on screen.

How it works

  1. Install from the App Store

    Approve the Shopify permissions and your catalogue syncs itself.

  2. Turn on the app embed

    One toggle in the theme editor puts the chat on every page.

  3. Shoppers start asking

    The agent answers in your voice, and every conversation shows up in your dashboard.

Support

Order questions and handoffs, in the same chat

Shoppers can check an order without leaving the page. When something needs a person, a ticket opens, your team is pinged, and they take over the same conversation.

  • Order tracking
  • Live takeover
  • Tickets with the cart attached
Lucien
Online
Ask Aurevia
Powered by Aurevia.io
“The biggest thing Aurevia changed for us is how quickly customers get guided to the right product. People don't have to dig around or wait for a reply, and that has made the shopping experience feel much smoother.”
Masks & CapesUnited States · Shopify App Store review

Questions, answered

Does it slow my store down?

The chat loads after your page, so it doesn't hold up your theme.

Can I change how it looks?

Yes. Colours, position, greeting and tone are set in your dashboard.

Keep exploring

See it live on your store

Install from the Shopify App Store, sync your catalogue and watch the first conversations come in. Free for 14 days.

Start free trial Book a demo