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Performance dashboard

Monday morning, answered in one screen

Open the dashboard and know in ten seconds whether the AI earned its keep this week: revenue assisted, conversations handled, and where humans had to step in. Signal for operators — not a firehose of chat logs.

  • Revenue and conversations, one view
  • AI health: coverage & deflection
  • Built for a weekly operator check-in

Performance

Aurevia dashboard

Last 7 days

Revenue assisted

£12,480

▲ 18%

Conversations

1,284

▲ 9%

Resolved by AI

82%

▲ 4pts

Top converting flows

Recommendation → checkout212
Question → add to cart147
Cart rescue → paid58
Powered by Aurevia.io

Signal, not noise

KPIs that connect chat activity to the business — no wall of unlabeled widgets.

One truth for the team

Leadership and operators read the same numbers, so plans stop being debated from different spreadsheets.

Points at the next fix

Spot what to test next — prompts, products, or regions — without hiring a BI analyst.

What you get

Conversation and revenue in one place

See volume alongside the outcomes you care about so you are not overfitting to “chats per day.”

Health of the AI, not a mystery

Understand coverage, deflection, and where humans take over, so you can coach both the model and the team.

Fits the Shopify operator’s day

Short, focused check-ins: what changed this week, what to fix next, what to keep.

Grounded in your go-to-market

Tie what you see to campaigns, launches, and support spikes—context matters when numbers move.

How it works

  1. Connect and install

    Shopify data and your KB feed the first baseline view.

  2. Run your week

    Check the headline metrics and the exceptions that need attention.

  3. Iterate in place

    Adjust rules, copy, and priorities from the same home base.

I don't need to ask anyone for a report anymore. I open the dashboard Monday morning, see what the AI closed over the weekend, and know exactly what to look at first.

Renee OkaforOperations Manager, Sable Ridge Coffee

Questions, answered

How is this different from Google Analytics alone?

This ties buyer questions, AI performance, and revenue-leaning outcomes together—so you are not inferring everything from pageviews.

Can I share access with my agency?

Use your org’s process for logins; the goal is one honest view of performance for brand and partners alike.

What if we are in beta and numbers move around?

Early on, use trends and qualitative wins alongside absolute figures; the product hardens with your feedback.

See it live on your store

Install from the Shopify App Store, sync your catalog, and watch the first conversations come in — most merchants are live within the hour.