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Use Ask Aurevia, the merchant copilot

Ask questions about your store in plain English and approve the catalog fixes it proposes.

3 min read · Updated 2026-09-26

Open it anywhere

  1. Press ⌘K (Ctrl+K on Windows) on any page, or click Ask Aurevia in the sidebar. On Home it's the chat box in the middle of the page.
  2. Ask something like "Analyse this week's sales" or "Which listings are hurting conversion?". Replies stream in with charts and cited sources where relevant.
  3. Recent chats are kept, so you can reopen an earlier thread from the history icon.

Approve a proposed change

When you ask it to fix something, the copilot proposes an edit as a card: a product title or description, a collection change, or an uploaded image to attach to a product. Nothing is written to Shopify until you click Confirm.

  1. Read the proposal. The card shows the product and the new values.
  2. Click Confirm to apply it through Shopify, or Cancel to discard it.
  3. Only admins and the owner can confirm catalog changes.

Good to know

  • From Products, click Ask Aurevia to fix on any low-scoring product to pre-fill a prompt with that product's issues.