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Trusted by growing Shopify brands

AlmadaIssyStudio SimoneDamson MadderLove HeartwoodSable & FernApothaka
FrameworkMashuVelamontLihaOkkoMaison LuneHarlow

The AI sales agent for Shopify

What is Aurevia?

The best store associate greets, asks, recommends and closes. Aurevia does that on every page of your Shopify store, in your brand’s voice, and hands the conversation to your team when it should.

01 · Recommendations

Recommends what they'll actually buy

Aurevia reads intent, not keywords. A vague ask becomes two or three products the shopper can act on, pulled live from your catalog with real prices and stock.

  • Product cards inside the chat
  • Live catalog, live prices
  • Curated sets, not a wall of results

02 · Cart

Adds to cart and opens the drawer

No links to click, no tabs to switch. The shopper says yes, the item lands in your real Shopify cart, and the drawer slides up with a checkout button.

  • Add, update, remove from chat
  • Works with your theme's cart
  • One-tap checkout

03 · Compare

Compares products and gives a verdict

When a shopper is stuck between two options, Aurevia lays them out side by side and says which one fits. That's the moment most carts are won or lost.

  • Two products, one card
  • Winner highlighted per row
  • A plain-English verdict

04 · Handoff

Hands off to your team when it should

Ask for a human and a ticket opens, your team gets pinged, and the same chat turns into a live conversation. The shopper never leaves the window.

  • Ticket with working-hours awareness
  • Live takeover from the dashboard
  • Hand back to AI when done
From Lucien Vallière · via aurevia.ioSubject Still thinking it over, Camille?

Hi Camille,

Just wanted to check in. You’ve got the Silk Draped Blouse, Gilded Statement Necklace and Patent Ankle Boots sitting in your cart. If you have any questions about them or need help deciding, just reply here and I’ll get back to you.

Silk Draped Blouse with Asymmetric Cut
Qty 1
$520.00
Gilded Statement Necklace with Art Deco Links
Qty 1
$780.00
Patent Leather Ankle Boots with Sculpted Heel
Qty 1
$970.00
Total $2,270.00
Return to your cart

Reply to this email if you have any questions.

— Lucien Vallière

Replies land in your Aurevia inbox and the AI answers them in the same thread, with the cart still attached.

05 · Recovery

Follows up when they leave

Abandon a cart and Aurevia writes the follow-up in your store's voice, with the exact items and a one-click way back. Replies come straight into your inbox.

  • Sent under your store's name
  • Quiet hours and frequency caps
  • Replies answered by the AI

Somewhere right now, a customer left your store. AI would have saved that sale.

  • 24/7

    Selling while you sleep

    Every page, every hour, in your brand's voice.

  • 14 days

    Free trial, no card

    500 shopper messages included. Billed through Shopify after.

  • ~10 min

    Install to first chat

    Catalog syncs itself. Add your policies and go live.

  • 1 click

    Take over any chat

    From the dashboard or your phone, then hand back to the AI.

In your dashboard

Your side of Aurevia

Everything the agent does is visible, measurable and yours to step into.

app.aurevia.io/dashboard
Every dollar the AI touched, on one screen

01 · Dashboard

Every dollar the AI touched, on one screen

Sold by AI, resolution rate, escalations, and what shoppers ask most. Not vanity counts — the numbers that tell you whether the agent is paying for itself, plus a copilot to ask about any of them.

  • Revenue sold by AI
  • Resolution and escalation rates
  • Most asked questions, clustered
app.aurevia.io/lead-management
Watch every chat. Take over from your phone.

02 · Live activity

Watch every chat. Take over from your phone.

See what shoppers are asking and what's in their cart as it happens. Get the notification, step in, share a product or a cart link, then hand it back to the AI.

  • One-click takeover
  • Share products and cart links
  • Team roles and seats
app.aurevia.io/product-management
A copilot that fixes your catalog, with your say-so

03 · Ask Aurevia

A copilot that fixes your catalog, with your say-so

Ask it what sold this week or which listings are hurting conversion. It answers with charts and citations, then proposes the edit. Nothing changes until you confirm.

  • Answers with charts and sources
  • Proposes product and collection edits
  • You confirm, it writes to Shopify
app.aurevia.io/knowledge
Feed it your docs. Correct it once.

04 · Knowledge

Feed it your docs. Correct it once.

Drop in a link, a PDF or plain text and the agent stops guessing on shipping, returns and sizing. Didn't like an answer? Correct it from the chat and it never repeats the mistake.

  • Links, files, text
  • Auto-detected store policies
  • Corrections from any conversation

From the App Store

What merchants say

5.0 on Shopify · 6 reviews
  • Masks & CapesUnited States
    The biggest thing Aurevia changed for us is how quickly customers get guided to the right product. People don't have to dig around or wait for a reply, and that has made the shopping experience feel much smoother.
    Verified reviewShopify App Store
  • PUREBRONZE_TANNINGUnited Kingdom
    Instead of answering the same questions over and over about products, shipping, and availability, the AI handles many of them for us. It saves time so I can focus on running the business.
    Verified reviewShopify App Store
  • L1NKUnited Kingdom
    The thing i like most is not even what I installed it for. Customers ask questions completely different to how we write our product pages. Seeing those conversations has helped us understand what people are really looking for
    Verified reviewShopify App Store

Built for your category

See how it sells in your store’s world

You've Got Questions. We've Already Answered Them

Merchants ask us these all the time — scroll the conversation below, or open everything at once.

  1. Question 1. How do I add an AI chatbot to my Shopify store?
    Installing Aurevia is simple - just one click from the Shopify App Store. No coding, no theme modifications required. The chatbot automatically syncs with your products, discounts, and branding, and you can customize the tone, colors, and business rules through our intuitive interface.
  2. Question 2. Can a chatbot help reduce abandoned carts on Shopify?
    Absolutely! Aurevia's AI specifically targets cart abandonment by detecting exit intent, answering last-minute questions, and providing one-click checkout links. Merchants using Aurevia have seen significant improvements in cart recovery rates through real-time engagement.
  3. Question 3. How can I use an AI chatbot to upsell and cross-sell on Shopify?
    Aurevia analyzes live shopper context and your entire product catalog to suggest perfect complementary products. It creates personalized bundles and recommendations in real-time conversations, significantly boosting average order value without relying on discounts.
  4. Question 4. How do I install Aurevia's AI chatbot on my Shopify store?
    Installation takes just one click from the Shopify App Store. Once installed, Aurevia automatically integrates with your store, syncing products, discounts, and branding. You can then customize settings, upload brand guidelines, and set your preferred tone of voice through our dashboard.
  5. Question 5. How much does Aurevia's AI sales co-pilot cost?
    Every plan starts with a 14-day free trial, no credit card required. After that, plans start at $19/month based on your traffic — see our Pricing page for full details.
  6. Question 6. Is Aurevia's AI chatbot secure, and how does it handle customer data?
    Aurevia is a Shopify app and follows Shopify's data and privacy requirements. Chats, leads and tickets are stored in AWS EU-West with encryption in transit and at rest, shopper data requests and deletions come through Shopify's standard GDPR webhooks, and our GDPR page lists exactly what we hold and for how long.
  7. Question 7. Can a live agent take over a conversation from Aurevia's chatbot?
    Absolutely! Aurevia seamlessly hands off conversations to live agents when needed. The AI recognizes when human intervention is required and notifies your team, providing full conversation context so agents can continue naturally without repeating information.
  8. Question 8. What sets Aurevia's Shopify chatbot apart from other chatbots?
    Aurevia is specifically built for Shopify sales, not just support. It's trained on your brand, handles complex product recommendations, recovers carts in real-time, and provides actionable sales analytics. Unlike generic chatbots, Aurevia acts as a true AI sales representative that understands your business goals.