← Back to Products

Catch hesitation in the session

Abandonment is not a single moment—it is a series of small doubts. Aurevia steps in while the buyer is still on your store: answer the sizing question, remove the policy doubt, and drop a one-click path to pay. Email sequences still matter; this is about revenue you can save today.

If you are already paying for ads, the highest ROI moment is the one before they leave. In-session cart recovery is built around cart-aware dialog, nudges, and checkout handoff—aligned with the north-star playbook for reactive selling.

In-context

The AI already knows the cart, line items, and what was discussed—no backtracking.

Nudges that feel fair

Free-shipping or bundle prompts only when the intent is warm, not when it is spam.

Checkout, not detours

One coherent thread from doubt to pay—fewer “let me get back to you” stalls.

What you get

  • Answer what stopped them

    Shipping, fit, return anxiety, and payment questions—solved in chat before they close the tab.

  • Line-item and cart awareness

    Update quantities, swap variants, and keep the math transparent so the decision feels easy.

  • Urgency without sleaze

    Use ethical nudges your brand can stand behind—merchants set how hard the pitch goes.

  • Paired with re-engagement you already run

    Session rescue complements email and SMS, instead of being the only line of defense after they leave.

How it works

  1. Detect stall signals

    High-intent questions, time on page, and cart value inform what to say next.

  2. Defuse the objection

    Short, factual answers and relevant picks bring confidence back in-line.

  3. Hand off to checkout

    Drive to cart review or a checkout link with trust cues your store already provides.

See it in action

Swap in: two-panel or short clip of abandon vs. nudge + complete checkout

Record or mock a stuck cart: AI resolves the last objection, shows progress to free ship, and lands on a View cart / Pay button.

FAQ

Is this only email and SMS follow-up?

No. The emphasis is live rescue while the session is still active, layered with the remarketing you already do.

Can we set cart-value thresholds for nudges?

Yes. Merchant rules and instructions help govern when upsells and urgency prompts should appear.

Does it work with discount codes and Shopify checkout?

Aurevia is built Shopify-native, so the journey stays in your store’s real cart and policies.

Ready to see it on your store?

Install from the Shopify App Store and go live in minutes.