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Cart recovery

Save the sale before the tab closes

Recovery emails arrive hours after the moment is gone. Aurevia catches the hesitation live — answers the last objection, shows the free-shipping math, and drops a one-tap path to pay while the shopper is still on your store.

  • Real-time exit-intent rescue
  • Cart-aware, objection-first replies
  • One-tap checkout handoff
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The moment that matters

70% of carts are abandoned — and the cheapest one to save is the one still on your site.

Context, not spam

The AI already knows the cart, the line items, and what was discussed. No generic pop-up begging.

Doubt → paid, one thread

From last objection to checkout link without ever leaving the conversation.

What you get

Answer what stopped them

Shipping, fit, return anxiety, and payment questions—solved in chat before they close the tab.

Line-item and cart awareness

Update quantities, swap variants, and keep the math transparent so the decision feels easy.

Urgency without sleaze

Use ethical nudges your brand can stand behind—merchants set how hard the pitch goes.

Paired with re-engagement you already run

Session rescue complements email and SMS, instead of being the only line of defense after they leave.

How it works

  1. Detect stall signals

    High-intent questions, time on page, and cart value inform what to say next.

  2. Defuse the objection

    Short, factual answers and relevant picks bring confidence back in-line.

  3. Hand off to checkout

    Drive to cart review or a checkout link with trust cues your store already provides.

Every abandoned cart notification used to feel like a tiny loss we just accepted. Now the AI catches the hesitation in real time and hands them a checkout link before they've even closed the tab.

Tomasz WolskiGrowth Lead, Basecamp Outfitters

Questions, answered

Is this only email and SMS follow-up?

No. The emphasis is live rescue while the session is still active, layered with the remarketing you already do.

Can we set cart-value thresholds for nudges?

Yes. Merchant rules and instructions help govern when upsells and urgency prompts should appear.

Does it work with discount codes and Shopify checkout?

Aurevia is built Shopify-native, so the journey stays in your store’s real cart and policies.

See it live on your store

Install from the Shopify App Store, sync your catalog, and watch the first conversations come in — most merchants are live within the hour.