Wire Aurevia to your stack
The Shopify app is the default path, but your operations may not stop at a single store view. The API and webhook surface is for teams that need reliable events, back-office sync, and custom workflows—so engineering can trust the plumbing while marketing still gets a high-performing assistant on the site.
Use this when you already run a CDP, custom CRM, or in-house data warehouse, or when you are piloting non-standard storefronts and need a stable contract for what “conversation and outcome” means in your system.
Integrator-friendly
Clear boundaries: store, conversation, and outcome events without mystery payloads.
Extensible
Build on top of the same product intelligence merchants see in the dashboard.
Security-minded
Treat keys and per-environment access the way you already do for the rest of your commerce APIs.
What you get
Event-driven
React to new leads, escalations, and outcomes in the tools your team already monitors.
Fits the enterprise timeline
Security review, staging, and rollout fit orgs that cannot flip a single production switch in an afternoon—without blocking the first Shopify pilot.
Complements, not rewrites, your data model
Map conversations and customer IDs to how you store identity today instead of a parallel system nobody trusts.
Path for advanced deployments
If your roadmap includes custom storefronts or multi-system orchestration, start the technical conversation with what you need in scope.
How it works
Define the integration
Align on which events, objects, and SLAs you need in dev and prod.
Connect securely
Issue keys, test in staging, and validate with your security checklist.
Go live in phases
Pilot a cohort, then expand; watch logs and business metrics in parallel.
See it in action
Swap in: diagram of Store → Aurevia → CRM/warehouse, or a docs page screenshot
A simple one-slide diagram: webhooks to your queue, optional REST to enrich sessions, and read-only links to your docs site.
FAQ
Is there a public Postman or OpenAPI spec?
See the documentation index for the latest public artifacts; enterprise engagements may include expanded examples under NDA if needed.
Do you support custom storefronts?
Work with our team on the contract between your product catalog and the AI; many paths are possible, but the source of product truth must stay reliable.
What about rate limits?
High-volume orgs get guidance aligned to real chat throughput and your batch jobs—tune with us before launch day.
Ready to see it on your store?
Install from the Shopify App Store and go live in minutes.